From offering tailor-made software solutions to maintaining long-term partnerships, Infostork Technolabs has crafted a balanced future for many IT businesses with their bespoke solutions. They knew that the need for scalable and robust apps would rise in the future, and they would have to patronize and cultivate the best to meet market needs.
Infostork Technolabs makes a business stay ahead of the competition and creates strategies that turn a business idea into a long-lasting digital presence for companies.
In an interview with GoodFirms, Purvak Pathak, the CEO and Managing Partner of Infostork Technolabs discussed at length how Infostork was established, its values, and his role in the company.
Infostork Era – The Rise, Innovation, and Growth
Founded in 2019 and headquartered in India with offices in the US and Canada, Infostork Technolabs tailors exceptional software development processes to meet the needs of businesses, ensuring timely deliveries under a set budget.
The company today is among the leading IT service providers in India, with a major focus on Microsoft Platforms, Power Dynamics technology, and custom web and mobile app development. The company covers all resources inclusively, from business analysis to testing a software product ensuring everything is in sync with the project requirements, deadlines and cost involved.
Purvak, as a CEO cum Managing Partner of the company, manages and oversees overall sales & projects related jobs, ensuring the projects are accomplished flawlessly and their clients remain satisfactorily with the company for a long.
The Idea Behind Company’s Emergence
Behind the idea of starting his own IT venture, Purvak shared that he got inspired by one of the famous USA-based business TV shows – Shark Tank, for entrepreneurs and got to learn about many things related to business activation and performance. Thereafter, he decided to spend all his energies and inspiration to start his own business with the aim to create wonders. His in-depth thoughts and hard work brought him to establish his own business and take it to the next level of success.
Regarding the company’s business model, Purvak says they always focus on using their people or in-house employees’ potential and abilities to execute all the projects. However, some external consultants can be hired when they are running short on deadlines and have low bandwidth.
Focus on Quality-Centric Services
The CEO proudly announces that Infostork Technolabs differs from its counterparts in many ways. He explains:
- Infostork is a people-centric and customer-centric company that gives them a winning edge over the competition.
- The company is a full-service IT solution provider, not just a custom solution provider.
- It also meets the high-end demands for enterprise-grade solutions in terms of Microsoft ERP and CRM systems.
- The company professionals and in-house employees are experienced and certified consultants.
- All the jobs are performed per client time zones to avoid all the company glitches and time management issues.
- The company facilitates a transparent working environment, and all the promises regarding performance and delivery are made loyal.
The CEO confirms that the company focuses on Retail, FMCG, IT/MSP, Entertainment, Service, and Manufacturing industries. He gladly acknowledges that 75% of the customers’ company owns are repetitive. Most of the services for which the clients approach the company is:
- Microsoft Dynamics 365 ERP & CRM implementation
- Power BI and Power Apps Portal implementation
Today, the company leads in Enterprise Mobile App Development Solutions for iOS, Android, and cross-functional platforms. It is regarded as the top Xamarin App Development Company in India in the GoodFirms ranking list.
Client Satisfaction and Support is a Top Priority
Client focus is the main priority, showing that 99% of clients are delighted with the services offered at Infostork. The company makes sure that they sign off SoW, including ‘the proper scope and details of the project.
The company follows L2 and L3 levels of support systems by signing off SLA, i.e., Support Level Agreement stating that the necessary support will be provided for whatever type of issues occurred, i.e., critical, high, medium, and low.
A client review below shows how valuable the company’s services have been to its customers.
Payment Structure and Budget
The company seems quite transparent with their clients and lets them decide whether they need to opt for a fixed cost or milestone-based payment method, or else time & material or hourly-based payment methods. Another option is the dedicated resource assignment model, which works for all.
“We treat our clients as the King; we have all options to make them happier,” the CEO asserts.
Infostork CEO clears that their commercials vary from project to project, client to client, and location to location. As such, no set budget limit is there. The company makes sure that the commercials and client budget matches the extent. At a minimum, the project cost starts at $2,500 for small-scale development, and it may range up to thousands of dollars based on project requirements and complexity. $150,000 was the maximum cost charged for a project in 2021.
Mr. CEO is quite optimistic about the company’s future and aims at hiring 50+ employees in their current office by expanding operations globally. He concludes the interview by sharing, “My company will be Microsoft Dynamics Gold Partner in 10 years and we will have employees worldwide with office locations like UK, USA, Canada, and other countries”.
This was an excerpt from the CEO’s interview for Infostork Technolabs. The detailed interview can be read on the company’s GoodFirms profile page.
Washington, D.C.-based GoodFirms is a maverick B2B research and reviews firm that aligns its efforts in finding web development and web design service agencies delivering unparalleled services to its clients. GoodFirms’ extensive research process ranks the companies, boosts their online reputation, and helps service seekers pick the right technology partner that meets their business needs.
About the Author
Prepared by Anna Stark, a Content Writer at GoodFirms, who bridges the gap between service seekers and service providers. Anna’s dominant role lingers to form every company’s achievement and critical attributes into words. She strongly believes in the charm of words and equips new approaches that work, always with concepts.